Terms & Conditions

We welcome all our clients and visitors to our website, and we further recommend them to go through our terms and conditions before placing any order. Once you decide to acquire our services, we assume that you have gone through and understood the terms we have stated here. Moreover, using the word ‘we’ and ‘our’, and ‘us’ refer to Professional Essay Writers, unless mentioned otherwise.

Copyright:

It is necessary to understand that all the data displayed on this website like logo, text, software, and images are the property of the company and they are entitled to protect it under the law. The trademarked name utilised solely belongs to the owner, and therefore no other business is allowed to use it for any other purpose that is not associated with this company.

Contact:

We provide you with multiple mediums so you can reach us without any difficulties. Customers can contact us via our live chat option, a submission of a query form, a phone call or an email. Moreover, you can contact us anytime you want, as our customer support representative would be there to cater you.

Payment Methods:

Clients who have placed their orders should clear their dues as soon as possible, as any delay in the payment could delay the submission of work to you. Professional Essay Writers accept payments through two methods; customers can pay via PayPal or can directly deposit money into our bank account. You can get the account details via our correspondents available through a phone call, email and live chat service.

Customer’s Information:

We assure you that all the data or personal information you provide us is protected under the Data Protection Act and Companies Act. However, if law agencies or authorities demand any such information, then we will be liable to provide them with the required details.

Limitation of Liability:

The company would not be responsible for any harm or damage the visitors or customers have to face while visiting our website or by acquiring our services.

Personal Account:

Every client would get a personal account with a username and password once they decide to acquire our services. You are recommended to change the password and username of your account, so your privacy remains intact. The company would not be responsible for any unwanted circumstances.

Policy Modifications:

It is important to bring it to your knowledge that our website and internal pages go through alterations from time to time. However, the visitors and customers will get the updated version every time they visit the website.

Cancellation Policy:

  • In a scenario, whereby an order with a deadline of 48 hours is cancelled after 24 hours, then the company reserves the right to hold back 50% of the amount as service charges.
  • Any order with a deadline of 8-24 hours will not be eligible for a refund.
  • Cancellation amount will be reimbursed after 25 to 30 business days from the time of cancellation.
  • Not all orders will be reimbursed a 100% refund.
  • For a dissertation order, no cancellation after 72 hours of order placement will be permissible.

Revision Policy:

Professional Essay Writers believes that every client should get the best value for their money and it is our obligation to provide them with the standard of work which does not only satisfy them but their teachers too. Therefore, we urge our customers to read through these policies.

  • We would assume that you have read, understood and agreed to our revision policy once you place an order with us.
  • You are highly recommended to provide us with detailed information about the requirements and instructions so we can entertain you as per the conditions. The company will not take any blame of mishap if the information you have provided is irrelevant or incomplete.
  • We will provide you with free multiple revisions if our writer deviates from the mentioned specification.
  • It is to inform you that no additional work or instructions will be catered to while revising; the revisions would only be made as per the initial guidelines.
  • You would have to pay extra, in case, you require help other than the initial guideline; this payment depends upon the urgency, word count and nature of work.
  • For orders with 250-5000 words, the customers would be able to get revisions up to 15 days. After 15 days, all revisions will be charged.
  • Orders with a word count exceeding 5000 would be revised for up to 30 days. After 30 days, the customer would have to pay extra amount if they require the revision.
  • No revisions would be entertained or delivered on Sundays and public holidays.
  • Orders having a 24 hours deadline would require at least 8-12 hours from the time they are requested to be revised.
  • Orders with a 48 hours deadline would require 24 hours from the time they are requested to be revised.
  • Orders having 5000-9750 words will take three working days for the revision to be completed.
  • Orders having 10,000 or more words will take 5-7 working days for the revision to be completed.

Refund Policy:

It is our working norm that our writers never overcommit neither do they underperform. We believe in delivering the highest quality work so that our clients can excel in the right direction. We believe in our abilities, but still, we incorporate the refund option, so our clients can remain satisfied with our work. Have a look at our refund policies.

  • While placing an order you must agree to given policies.
  • Any demand for refund will not be entitled for 100% money back.
  • The company as, its service charges will retain 50% of the total amount. The exception of full refund is only when a student receives a failing grade, i.e. F on the order delivered from our forum or there is more than 30% plagiarism found in the order delivered by us.
  • Refund will only be issued to students after they provided authentic proof(s).
  • Refunds will not be furnished after 30 days of order delivery.
  • All orders claiming for a refund will be investigated thoroughly. This process may take 30 days.
  • We here like to may clear that the amount of refund is solely decided by the owner of the company. The amount varies depending amount the number of services you have availed including revisions and rewrite.
  • The company will not process refunds for orders that were placed 48 hours and less deadline.
  • The company will not process refunds for dissertations that had a deadline of 10 days or less.

Privacy Policy:

It has been a decade since Professional Essay Writers are serving its loyal clients. Through these years, customers’ safety and privacy have been our main priorities. We review and update our privacy policies with regularity to ensure that our clients are getting the protection and safety they want and expect. All the changes are updated live on our website, so we recommend all our valued visitors and customers to go through them whenever they want to place an order.

Gathering Information:

All the customers are required occasionally to provide their information such as username, password and email address to utilise our services.

Privacy Of Personal Information:

We assure you that we strictly believe in the Data Protection Act and therefore all the information provided by you will remain safe and protected. No third party involvement would be allowed under any circumstances. Nonetheless, we will be required to present information if required by law agencies.

Information Tracking:

It is to inform you that our server locates you through your IP address and the reason to do so is to accommodate you as per your local/regional requirements.

Products Information:

Professional Essay Writers offers a diverse range of services. Our customer care service is available 24-7 to assist your needs. We also use other modes of communication to converse our promotional deals and discounts, which include email, mail, phone call or fax. However, the mode of communication is chosen by the customer.

Personal Information Access:

We are authorised to have complete access to your personal information, but we assure you that your information is protected under the Data Protection Act. If you want to recheck your information, then you can write an email to our legal department by mentioning the query in the subject line. You might have to answer a few secret questions while inquiring your information as we wish to confirm the identity before providing any information.